You have been chosen to be a member of an interdisciplinary team that was formed to address a problem. There has been a decline in patient satisfaction in a hand rehabilitation clinic at University X Healthcare System. In the past, this clinic had been highly regarded. To add to the dilemma, a competitive institution just announced the opening of a hand rehabilitation clinic. You are familiar and experienced with groups and group process. At the first meeting you orient yourself to the other members of the group and begin to get a "feel" for the group process.
The group leader pulls you aside and expresses concern that the unconscious aspects of the group are interfering with the real work.What is your best response?
A) You agree that the unconscious aspects of a group are problematic but they will subside over time. The leader should ignore them.
B) You agree that the unconscious aspects of a group are problematic. The leader should actively work to eliminate them.
C) You inform the leader that the best way to deal with the unconscious aspects of a group are to make all members aware that they are a problem and have the membership vote on a course of action.
D) You inform the leader that the unconscious aspects of a group are the ways that membership and leadership deal with the anxiety and polarity of being an individual and being part of a collective team. Recognizing this natural aspect of group life facilitates constructive action.
Correct Answer:
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