In the case of the flight attendant, the emotional style of offering the service is part of the service itself.

Name: In the case of the flight attendant, the emotional style of offering the service is part of the service itself.
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Question

Quizplus · Accepted Answer

The emotional style of offering service by a flight attendant, such as being friendly, attentive, and empathetic, significantly contributes to the overall customer experience and satisfaction, making it an integral part of the service provided.

In the Case of the Flight Attendant, the Emotional Style