Effective change management requires that managers:
A) focus on management innovation.
B) identify performance gaps by routinely assessing operational activities and performance.
C) delegate supervision of change management to staff.
D) resist change and focus on the status quo.
E) None of these is correct.

Question

Quizplus · Accepted Answer

Effective change management involves identifying performance gaps by routinely assessing operational activities and performance to ensure improvements and adaptations are made.

Effective Change Management Requires That Managers