Most first-line supervisors who fall into the "working trap" do so because most of the department's employees are unable to perform any tasks that lie beyond the scope of their day-to-day duties.

Question

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The "working trap" for first-line supervisors often occurs not because employees are unable to perform tasks beyond their day-to-day duties, but because the supervisors themselves are either too comfortable with or prefer doing the operational work rather than delegating and managing.

Most First-Line Supervisors Who Fall into the "Working Trap" Do