In dealing with communication transmitted by way of the grapevine, the first-line supervisor should:
A) Consider it the most reliable form of information transmission in the organization.
B) Take all necessary steps to prevent your employees from participating in grapevine transmissions.
C) . Tune in and listen to what the grapevine is carrying and learn from it.
D) Consider what flows along the grapevine as irrelevant to anything of importance.

Question

Quizplus · Accepted Answer

Grapevine communication, while informal and not always accurate, can provide valuable insights into the concerns, morale, and culture of an organization. A first-line supervisor can benefit from listening to these informal channels to better understand and address underlying issues within their team.

In Dealing with Communication Transmitted by Way of the Grapevine