The human problems encountered in the implementation of new work procedures are most likely owing to:
A) A lack of specific skills among the department's employees.
B) The classic problems of resistance to change.
C) Employee protectiveness of their own areas of involvement.
D) Lack of individual motivation among employees.

Question

Quizplus · Accepted Answer

Resistance to change is a common human problem when implementing new work procedures, as people often prefer familiar routines and may fear the unknown or potential negative impacts on their roles.

The Human Problems Encountered in the Implementation of New Work