According to the Risk Management/communication Framework Advanced by Ratzan and Meltzer

According to the risk management/communication framework advanced by Ratzan and Meltzer, it is important to:

A) Limit the number of stakeholder groups you involve in a crisis.
B) Suspend staff meetings so you can focus on meeting public needs instead.
C) Keep in mind that there isn't always time to create and pretest messages during a crisis.
D) Avoid showing emotion in statements to the media.