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In an Initial Interview, an Opening Phrase That Is Desirable

Question 5

Multiple Choice

In an initial interview, an opening phrase that is desirable for getting clients to discuss their concerns is:


A) "I'm glad you came in this afternoon."
B) "In what way can I help you?"
C) "You have a problem?"
D) "Is there something you would like to talk about today?"

Correct Answer:

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