Somerville and Mroz argue that in order for an organization to respond to problems in an effective and timely manner each employee must:
A) avoid engaging in overlapping conversations about the organization's mission.
B) think of himself or herself as a leader who can take independent action.
C) be sure to defer to a higher authority before making decisions.
D) be careful not to act quickly when a problem arises.

Question

Quizplus · Accepted Answer

Somerville and Mroz emphasize the importance of each employee seeing themselves as a leader capable of taking independent action. This approach fosters a proactive and empowered workforce, where individuals feel responsible for contributing to solutions and improvements, rather than waiting for directives from higher up. This mindset is crucial for effective and timely problem-solving within an organization.

Somerville and Mroz Argue That in Order for an Organization