The two systems that are externally oriented,i.e.they focus on entities outside of the organization
A)collaboration support and knowledge management systems
B)manufacturing and supply chain management systems
C)accounting/financial and human resource management systems
D)customer relationship and supply chain management systems

Question

​The two systems that are externally oriented,i.e.they focus on entities outside of the organization
A)collaboration support and knowledge management systems
B)​manufacturing and supply chain management systems
C)accounting/financial and human resource management systems
D)​customer relationship and supply chain management systems

Quizplus · Accepted Answer

Customer relationship management (CRM) and supply chain management (SCM) are both externally oriented systems that focus on entities outside of the organization. CRM is used to manage relationships with customers, while SCM is used to manage relationships with suppliers and partners in the supply chain. Both systems are crucial for businesses that want to build strong relationships with external entities and improve their overall performance.

​The Two Systems That Are Externally Oriented,i

The Two Systems That Are Externally Oriented,i