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Your Friend Tim Is a Big Believer in the Phrase

Question 85

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Your friend Tim is a big believer in the phrase, "Actions speak louder than words." As a result, he often interprets others' nonverbal cues in complicated ways, when you think he should just take what people are saying at face value. Which of the skills provided by your book would be most helpful for Tim in improving his nonverbal communication effectiveness?

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The two that would be most hel...

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