I-messages help avoid making the listener defensive by ______.
A) focusing on the speaker's feelings
B) providing appropriate specificity
C) acknowledging the time frame
D) probing the middle ground

Question

Quizplus · Accepted Answer

I-messages focus on the speaker's feelings and experiences rather than blaming or criticizing the listener, which helps prevent defensiveness.

I-Messages Help Avoid Making the Listener Defensive by ______