To an organization, the ________ is the likelihood that an entity in the relationship will do something that benefits the organization.
A) principle of reciprocity
B) strength of a relationship
C) business process margin
D) customer lifetime value

Question

Quizplus · Accepted Answer

The strength of a relationship refers to the level of dependence or reliability between entities in a relationship. In an organizational context, the strength of a relationship indicates the likelihood that an entity will engage in behaviors or actions that are beneficial to the organization. Thus, option B is the correct answer. The principle of reciprocity refers to the idea that individuals have a tendency to reciprocate the actions or behaviors of others. Business process margin is a term used to describe the difference between the cost of inputs and the value of outputs produced by a business process, and customer lifetime value refers to the total value of a customer over the entire duration of their relationship with a business.

To an Organization, the ________ Is the Likelihood That an Entity