When you ask a friend how she is, she responds by saying, "I'm fine," but you can tell by her expression and her tone that she is not fine. This part of the listening process is called ______.

Question

Quizplus · Accepted Answer

Interpreting involves analyzing the speaker's message beyond just the words spoken, including non-verbal cues like facial expressions and tone of voice, to understand the true meaning or feeling behind the message.

When You Ask a Friend How She Is, She Responds