In active listening, the process of ____ allows the listener to have a non-defensive and non-reactive response and to ask for more information. The process involves a statement like, "please tell me more then so I can better understand where you are coming from."

Question

Quizplus · Accepted Answer

Clarifying involves asking for more information in a non-defensive and non-reactive way, which allows the speaker to feel heard and understood. Paraphrasing involves restating what the speaker said in your own words. Giving feedback involves providing your own opinions or reactions to what the speaker said. Responding is a general term that could refer to any kind of reply or reaction to the speaker.

In Active Listening, the Process of ____ Allows the Listener