Sam did not receive clear instructions about the expectations of his work from his supervisor, so he does not deliver what she is looking for. This is an example of
A) differentiation.
B) role confusion.
C) arbitration.
D) discrimination.

Question

Quizplus · Accepted Answer

Role confusion occurs when an individual does not have a clear understanding of their responsibilities or expectations within a role, leading to potential performance issues or misunderstandings, as illustrated in the scenario with Sam.

Sam Did Not Receive Clear Instructions About the Expectations of His