Controlling, Which Is One of the Functions of the Managerial

Controlling, which is one of the functions of the managerial process, is __________.

A) the process of preparing for the future by setting goals and objectives and developing courses of action for accomplishing them
B) the process by which managers determine how the quality and the quantity of departmental systems and services can be improved, whether goals and objectives are accomplished, whether operations are consistent with plans, and whether officers follow departmental policies and procedures
C) the process of arranging personnel and physical resources to carry out plans and accomplish goals and objectives
D) the process of motivating others to perform various tasks that will contribute to the accomplishment of goals and objectives