Buchanan and Boddy 1983; Walton and Susman 1987; Zuboff 1988

Buchanan and Boddy 1983; Walton and Susman 1987; Zuboff 1988 identified the importance of managing information and knowledge effectively and efficiently whilst ensuring the workforce remain committed to the central philosophy of the organization.
What did they recognise as being both a challenge and opportunity for organisations?

A) The arrival of cheap information technology systems.
B) The reduction in control and influence over distant workers using technology systems.
C) The drive to produce goods and services with a much closer customer focus.
D) Collaboration, teams, and teamwork seemed to be increasingly popular.