Sue has been working at a correctional institution for 10 years. She began the job as a good, ethical person but her job has transformed her into a cruel, corrupt officer who often disrespects and shames inmates for pleasure. This transformation is called the

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The transformation of a good, ethical person into someone capable of evil acts due to situational and systemic influences, as described in the scenario, is known as the Lucifer effect. This term was popularized by psychologist Philip Zimbardo, following his work on the Stanford prison experiment.

Sue Has Been Working at a Correctional Institution for 10