A Patient Bursts into Tears When the Primary Care NP

A patient bursts into tears when the primary care NP diagnoses diabetes.The NP should:

A) ask the patient about past experiences with anyone who has this diagnosis.
B) reassure the patient that the medications and blood tests will become routine.
C) call in a social worker to assist the patient to obtain equipment and supplies.
D) refer the patient to a diabetes educator to provide teaching about the disease.