What are the seven risk-assessment factors of a social media storm that a manager should think about?

Question

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The Answer is ✓ Is the company trusted or mistrusted in general?
✓ Who does the social media storm hit?
✓ Is the social media storm ongoing or reversible?
✓ Who and what caused the social media storm?
✓ Was the social media storm intented or unintented?
✓ How is the power relationship between the company and the opponent individuals, who started the social media storm?
✓ Which types of media are involved, traditional, social or both?

What Are the Seven Risk-Assessment Factors of a Social Media