QM is not a worldwide phenomenon. It is limited to the United States and Japan.
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Q72: Quality management is a Japanese invention.
Q73: Quality management applies only to manufacturing firms.
Q74: The Japanese view W.E. Deming as the
Q75: A. V. Feigenbaum coined the phrase gold
Q76: The Taguchi method is a set of
Q78: Quality awards exist in different countries and
Q79: A goal of quality management is increased
Q80: A goal of quality management is continuous
Q81: Quality management takes a total system's view,
Q82: W.E. Deming's work had a profound effect
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