Emotional intelligence is a mental process that includes appraising and expressing emotions in self and others and adaptively using emotions to guide behavior and solve problems.

Question

Quizplus · Accepted Answer

Emotional intelligence involves recognizing, understanding, and managing our own emotions as well as recognizing, understanding, and influencing the emotions of others. This includes the ability to use emotions adaptively to guide behavior, make decisions, and solve problems.

Emotional Intelligence Is a Mental Process That Includes Appraising and Expressing