Reviews of the Research Literature Describe Several Conclusions About the Relationships

Reviews of the research literature describe several conclusions about the relationships between an organization's technical process and its organizational design. Which of the following is not a conclusion?

A) Routine technologies feature centralized decision making using written rules and procedures to guide decisions.
B) Organizations use fewer formal procedures when there are many professional employees within the routine technologies.
C) Centralization of decision making within routine technologies is less likely in small than in large organizations.
D) Organizations using complex technologies have more decision-making participation than organizations using routine technologies.