When there is a difference of opinion between an employee who is a union member and his or her supervisor, the employee can take his or her complaint to the _____.
A) union president
B) executive president
C) shop president
D) union arbitrator
E) shop steward

Question

Quizplus · Accepted Answer

The shop steward is the first point of contact for an employee who has a complaint against their supervisor. The shop steward is a union member who represents other union members in a particular work area or "shop". They are responsible for addressing workplace issues, advocating for safe working conditions, and enforcing the collective bargaining agreement. If the shop steward is unable to resolve the issue, it may then be taken to the union president or ultimately to a union arbitrator.

When There Is a Difference of Opinion Between an Employee