Scenario 5.1
CyberRocket is a high-tech manufacturer with an exciting new product, the Astro-Cruiser, a virtual Ethernet connector for shuttles orbiting the Earth. This product will allow astronauts to cruise the Web while cruising in space. The product depends on vastly new technology requiring a technical knowledge of astrophysics. CyberRocket is planning to rapidly expand this business, but it first must analyze the jobs needed to produce the Astro-Cruiser. The job analysis should contain information about what the workers will do, rather than what is involved in the job. The company would like to identify only the essential functions of the jobs, leaving them more flexibility. Two top executives, the head of research and development and the head of production, are the only two individuals within the company who really understand the new product and what new knowledge, skills, and abilities of employees will be necessary to produce it.
-Refer to Scenario 5.1. In this situation, who will be the BEST source of information for job analysis?

Question

Quizplus · Accepted Answer

In this scenario, the best source of information for job analysis would be the subject matter experts (SMEs), who in this case are the head of research and development and the head of production. They are the only ones who really understand the new product and what skills and knowledge the employees will need. Current job incumbents may not have the necessary knowledge of the new technology, line managers may not have a complete understanding of the technical requirements, and online sources such as O*NET may not have information specific enough to the Astro-Cruiser product.

Scenario 5.1 CyberRocket Is a High-Tech Manufacturer with an Exciting New Product