Scenario 12.1
Jude Logan is a human resource manager for a large manufacturing company. He is responsible for helping line managers monitor safety awareness in the company through various training initiatives and safety seminars. The work performed in the company can indeed be hazardous. For instance, many employees must work with machinery that can cause personal injury, the work is performed in shifts under adverse temperatures, and the various job activities require employees to get along and coordinate well with others. Additionally, if the work is not performed competently, faulty products might ultimately physically harm the customers who use them. Jude has developed various programs to mitigate concerns about stress on the job, including an employee feedback system that gives individuals the opportunity to help improve the workplace, as well as an on-site workout facility.
-Refer to Scenario 12.1. The feedback program is considered a(n) ____ program.

Question

Quizplus · Accepted Answer

The feedback program described in the scenario is an institutional program, as it is aimed at improving the overall work environment and culture within the company. It allows individual employees to provide feedback and suggestions for improvement, which can be used to make systemic changes across the organization. While the program may also have benefits for individual employee enrichment and stress reduction, these are not the primary goals or focus of the program as described. Collateral stress, a term not commonly used in the field of human resources, is not a relevant category for this program. The other options, quality approach and paired sample, do not accurately describe the nature or purpose of the feedback program.

Scenario 12.1 Jude Logan Is a Human Resource Manager for a Large