Scenario 14.1
John Welk is the human resource manager for Ergo-Tot, a manufacturer of ergonomically designed baby strollers. Ergo-Tot is considered a small company, employing just fifty people. Located in California, Ergo-Tot is rapidly expanding, due to an increased demand by new parents for ergonomically correct strollers for their babies. Ergo-Tot's manufacturing process involves the use of very new, very complex patented machinery that is exclusive to the company. The training of manufacturing employees to effectively operate this machinery is very important to Ergo-Tot.
The company has just invested a large amount of capital in several new machines to support this demand growth. Therefore, Mr. Welk has a limited training budget available to train machine operators on the new machinery. He is in the process of assessing the capabilities of Ergo-Tot's existing employees as well as the changes in job-related needs resulting from the implementation of the new machinery. Mr. Welk needs his machine operators to be up to speed as quickly as possible. He also wants to build employee motivation with the work environment by moving his employees through several different jobs over time and by giving them more control over the work being performed.
-Refer to Scenario 14.1. Who would likely be the BEST choice for conducting the training program?
A) An in-house trainer
B) An outsourced training organization
C) Ergo-Tot's human resource staff
D) A nearby school of industrial technology
E) Mr. Welk

Question

Quizplus · Accepted Answer

Given Ergo-Tot's limited training budget, it would be more cost-effective to utilize an in-house trainer who is already familiar with the company's operations and machinery. An in-house trainer would also be able to provide more personalized training and would be more readily available for follow-up support if needed. Additionally, as Mr. Welk wants to build employee motivation by giving them more control over their work, an in-house trainer would be able to tailor training to specific job responsibilities and requirements.

Scenario 14.1 John Welk Is the Human Resource Manager for Ergo-Tot, a Ergo-Tot