_________ communication occurs when lower-level employees communicate to those at higher levels the organization.
A) Upward
B) Downward
C) Horizontal
D) Diagonal
E) Formal

Question

Quizplus · Accepted Answer

Upward communication refers to the flow of communication from lower-level employees to higher-level employees in the organizational hierarchy. This type of communication is important for providing feedback, sharing ideas and concerns, and keeping higher-level employees informed about the needs and perspectives of those working on the front lines.

_________ Communication Occurs When Lower-Level Employees Communicate to Those at Higher