When the culture they observe contradicts the culture formally espoused in corporate pamphlets, new employees come to accept

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When the observed culture contradicts the formally espoused culture, new employees are more likely to accept the actual cultural values over what is formally described. This is because the observed culture is more tangible and observable, and will have a greater impact on the employee's experience within the organization. As a result, the employee will be more likely to internalize and adopt the values and norms that are actually practiced within the organization.

When the Culture They Observe Contradicts the Culture Formally Espoused