Ms. Giovanni's test results suggest that she is dying of ovarian cancer. She tells her family that the lab must have mixed up her results with someone else's. According to Kubler-Ross, Ms. Giovanni is MOST likely to be in the _____ stage of coping with the suggestion that she is dying.

Question

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Ms. Giovanni's statement that the lab must have mixed up her results with someone else's is an example of denial, which is the first stage in Kubler-Ross's model of coping with death and dying. In this stage, individuals may have difficulty accepting the reality of their situation and may resort to denial as a means of coping.

Ms Giovanni's Test Results Suggest That She Is Dying of Ovarian