Damien smiles and greets passengers as they board the aircraft on which he is employed as a flight attendant.As soon as an elderly person passes him,he looks at his co-workers and rolls his eyes.What do his smiles and friendly greetings exemplify?

Question

Quizplus · Accepted Answer

Damien's smiles and friendly greetings are part of his frontstage behavior, where he performs his role as a flight attendant in a professional and courteous manner in front of passengers.

Damien Smiles and Greets Passengers as They Board the Aircraft