Studies conducted at the Hawthorne plant of the Western Electric Company near Chicago demonstrated the need for a less dictatorial leadership style on the shop floor, and more attention to worker needs. What did this school of thought come to be known as?

Question

Quizplus · Accepted Answer

The studies at the Hawthorne plant led to the development of the human relations school of management, which emphasized the importance of social factors in the workplace and the need for management styles that addressed the human needs of workers.

Studies Conducted at the Hawthorne Plant of the Western Electric