Nordstrom Department Store's "No questions asked - Return's Policy" is an example of a(n)
A) programmed decision.
B) nonprogrammed decision.
C) novel decision.
D) poor management.
E) unstructured decision.

Question

Quizplus · Accepted Answer

A programmed decision is a routine or repetitive decision that can be handled using a well-defined method or procedure. Nordstrom's return policy is a standard procedure that is applied consistently, making it a programmed decision.

Nordstrom Department Store's "No Questions Asked - Return's Policy" Is