According to Spotlight on Skills in Chapter 8,the eight-step plan for implementing change in an organization includes all of the following EXCEPT:
A) establish a sense of urgency
B) form a powerful coalition of managers
C) communicate the vision
D) empower others to act on the vision
E) all of these are steps in the plan

Question

Quizplus · Accepted Answer

All of the given steps (establish a sense of urgency, form a powerful coalition of managers, communicate the vision, empower others to act on the vision, create short-term wins, consolidate gains, anchor new approaches in the organization's culture) are included in the eight-step plan for implementing change in an organization.

According to Spotlight on Skills in Chapter 8,the Eight-Step Plan