Tiffany recently discovered that the reject rate for her department has exceeded the standard for performance in this area. What should Tiffany do to exercise effective control?
A) She should order more training for her workforce.
B) She should contact the maintenance department and have them come fix her machinery.
C) She should suspend the poorer workers in her department.
D) She should investigate and discover the cause of the problem.
E) None of these

Question

Quizplus · Accepted Answer

Tiffany should investigate and discover the cause of the problem. This will allow her to identify any underlying issues and implement effective solutions. Ordering more training or suspending workers may not address the root cause of the problem, and contacting the maintenance department may not be relevant if the issue is not related to machinery.

Tiffany Recently Discovered That the Reject Rate for Her Department