Total quality management
A) is based on the ideas of Frederick Taylor.
B) gives managers total responsibility for achieving quality goals.
C) gives all employees the responsibility for achieving quality goals.
D) was first successfully implemented in the United States.
E) all of these.

Question

Quizplus · Accepted Answer

Total quality management gives all employees the responsibility for achieving quality goals, rather than just managers. It is not based on the ideas of Frederick Taylor and was not necessarily first successfully implemented in the United States.

Total Quality Management