In today's economy, nearly half the jobs women do involve substantial amounts of emotion labour. More women than men do emotion labour because they are better socialized to undertake nurturing roles. What does this component of their occupation require?

Question

Quizplus · Accepted Answer

Emotion labour is the component of their occupation that requires women to invest in people skills, such as showing empathy, active listening, and responding appropriately to the emotional needs of others. It requires emotional labor, which is the process of managing and regulating one's own emotions as well as those of others. Emotion labour includes both surface acting (displaying emotions that are not genuinely felt) and deep acting (managing genuine emotions in response to a situation). Emotional detachment and smiling (option B) are not necessarily required or even effective in all emotion labor roles. Emotional truancy (option D) is not a commonly used term in relation to this concept.

In Today's Economy, Nearly Half the Jobs Women Do Involve