Mimi Tay, a Singaporean business major, joined a semester-long study abroad program in New Zealand. In case discussions she has been required to speak up much more than she was used to and is finding it difficult to cope. Lucy is experiencing __________.

Question

Quizplus · Accepted Answer

Role shock (confusion) occurs when an individual finds it difficult to adjust to a new set of expectations or roles, such as Mimi Tay experiencing difficulty in adapting to the more participative classroom culture in New Zealand compared to what she was used to.

Mimi Tay, a Singaporean Business Major, Joined a Semester-Long Study