The inherent focus of TQM is on managing the total organization to deliver quality to the customer.

Question

Quizplus · Accepted Answer

TQM stands for Total Quality Management, and as the name suggests, its focus is on managing the entire organization to deliver quality to the customer. TQM emphasizes continuous improvement, customer satisfaction, and employee involvement at all levels of the organization. Therefore, the statement is true.

The Inherent Focus of TQM Is on Managing the Total