Scenario - Nikki Williams
Nikki Williams was working as the sales manager for Industrial Instruments. Some of the sales executives were showing signs of burnout. They were losing interest in their jobs and were no longer motivated to gain new accounts. The reward system focused on old reliable accounts, but Nikki was now under pressure to expand the customer base. Nikki had recently been to a seminar on corporate value systems. She recognized that the company's CEO wanted to change the way employees thought about the firm and the way they related to one another. She further recognized that a lasting solution to her problem required a fundamental shift in perception.
-Nikki could hold _____, which are planned activities at special events to provide examples of company values.

Question

Scenario - Nikki Williams
 Nikki Williams was working as the sales manager for Industrial Instruments. Some of the sales executives were showing signs of burnout. They were losing interest in their jobs and were no longer motivated to gain new accounts. The reward system focused on old reliable accounts, but Nikki was now under pressure to expand the customer base. Nikki had recently been to a seminar on corporate value systems. She recognized that the company's CEO wanted to change the way employees thought about the firm and the way they related to one another. She further recognized that a lasting solution to her problem required a fundamental shift in perception.
-Nikki could hold _____, which are planned activities at special events to provide examples of company values.

Quizplus · Accepted Answer

Ceremonies are planned events that provide examples of company values. In this scenario, Nikki could hold ceremonies to help shift the perception of the sales executives and motivate them to gain new accounts. This could also align with the CEO's desire to change the way employees think about the company and relate to one another. Therefore, holding ceremonies can be a effective way to address the underlying problem of burnout among the sales executives.