_____ is the first step in the MBO process.
A) Setting goals
B) Developing action plans
C) Appraising overall performance
D) Reviewing progress
E) None of these

Question

Quizplus · Accepted Answer

Setting goals is the first step in the MBO (management by objectives) process. It involves establishing specific, measurable, achievable, relevant, and time-bound goals that employees are expected to achieve within a given period. This step helps to align individual and organizational goals, and provides a clear direction for employees to follow.

_____ Is the First Step in the MBO Process