The _____ approach to change implementation should be used when users have power to resist.
A) education
B) participation
C) coercion
D) top management support
E) domination

Question

Quizplus · Accepted Answer

Participation is effective when users have the power to resist because it involves them in the change process, reducing resistance by giving them a sense of ownership and control.

The _____ Approach to Change Implementation Should Be Used When