The receiver usually will give more weight to behavioral actions than to verbal messages when verbal and nonverbal messages are contradictory.

Question

Quizplus · Accepted Answer

The receiver is more likely to give more weight to behavioral actions when they conflict with verbal messages because actions are more reliable than words. Nonverbal cues such as body language can also provide more information about a person's true feelings or intentions.

The Receiver Usually Will Give More Weight to Behavioral Actions