Herman is a team leader at CyberChasers. He usually tries to resolve conflict by referring the problem to a third party, such as his boss. This style of conflict resolution is known as:
A) arbitration.
B) mediation.
C) bargaining.
D) superordinate goals.
E) negotiation.

Question

Quizplus · Accepted Answer

Mediation involves referring a conflict to a third party to help resolve the issue, which aligns with Herman's approach of involving his boss.

Herman Is a Team Leader at CyberChasers