Once a month, the top managers at George's Greenhouse make a point of meeting with the work teams in their respective divisions in order to communicate to them the organization's priorities, goals, and needs. This is an example of top management attempting to influence team norms through:
A) explicit statements.
B) primacy.
C) carryover behaviors.
D) critical events.
E) all of these.

Question

Quizplus · Accepted Answer

Top management is attempting to influence team norms through explicit statements by communicating the organization's priorities, goals, and needs during the monthly meetings. Primacy refers to the tendency for people to remember the first information they receive, which is not relevant in this case. Carryover behaviors refer to the tendency to bring habits or behaviors from one situation to another, which is not relevant in this case. Critical events refer to situations that have a significant impact on the organization, which may influence team norms indirectly but is not the focus of the monthly meetings. Therefore, choice A is the best answer.

Once a Month, the Top Managers at George's Greenhouse Make