A patient who returns to the emergency department 2 days after being seen is feeling no better.On assessing the patient, the nurse learns that the antibiotic prescription the patient left with has not been filled.Which question or statement by the nurse would elicit the most information about this situation?

Question

Quizplus · Accepted Answer

Although the nurse is interested in why the prescription has not been filled, the goal is not to sound accusing."Is that medicine too expensive for you to get filled?" is a yes/no question that will elicit only a limited amount of information."Why" questions frequently promote defensive responses and are not the best choice for asking about sensitive information.

A Patient Who Returns to the Emergency Department 2 Days