A nurse serves as a preceptor to a new graduate who is taking an admission database from a new patient.Afterward, the preceptor critiques the new graduate's use of "why" questions, stating,
A) "Avoid using 'why' questions because they make people defensive."
B) "Good job.Your 'why' questions were focused and right to the point."
C) "Nice work.Your 'why' questions were clear and very understandable."
D) "Try using other kinds of questions because 'why' questions get monotonous."

Question

Quizplus · Accepted Answer

"Why" questions are not useful because they ask people to explain things.The person might not understand the rationale behind this and may become defensive.The questions might have been focused, but "why" questions are not considered a good communication technique.The questions may have been clear and understandable, but "why" questions are not considered a good technique; they can put people on the defensive."Try using other kinds of questions because they get monotonous" would not be a relevant critique of "why" questions.

A Nurse Serves as a Preceptor to a New Graduate