A nurse and client have been working together for many months, and all goals for their relationship have been met.The nurse notes that the client has cancelled two appointments in a row.In assessing this situation, which statement by the nurse would gather the most important information?
A) "I see you keep cancelling appointments.Is this time inconvenient?"
B) "I'd like to know what you think will happen when you stop seeing me."
C) "Why do you feel uncomfortable talking to me after all this time?"
D) "Would you please explain to me why you keep cancelling appointments?"

Question

Quizplus · Accepted Answer

The termination phase of a working relationship might cause stress, and clients might exhibit behaviors such as anger or even cancelling appointments.The nurse's role is to help the client understand the meaning behind these actions.Asking about one rather superficial issue (appointment times)does not show the client that the nurse is really interested in the client.By guessing at the reason for the client's action (assuming the appointment times are inconvenient), the nurse is limiting the chance for a meaningful interaction."Why" questions are generally not a good idea; they tend to put people on the defensive.Asking for an explanation for cancelled appointments sounds patronizing and authoritarian.

A Nurse and Client Have Been Working Together for Many