Rosin Cakes and Star Bakeries Are in a Dispute Over

Rosin Cakes and Star Bakeries are in a dispute over who first developed orange pekoe flavored frosting. They choose to have Anthony Perrit as their mediator. If the company representatives in the mediation stop talking, Anthony might choose to focus on major themes of discussion, using a technique called

A) reframing.
B) reviewing.
C) rapport.
D) reinforcement.